Covid-19 FAQs

SHIPPING & DELIVERY TIMES

We endeavour to work very closely with our warehouse and couriers to keep our customers up to date with any delays that may occur.

Some orders may be running with slight delays due to Covid-19 restrictions and regulations. We will pack and have it ready to go as soon as possible. If you need any reassurance or have further questions, please do not hesitate to get in touch with the friendly customer support team at service@pearlvenus.com and we would be happy to help!

PRECAUTIONS WE ARE TAKING

Pearl Venus Team is taking strict precautions to ensure both our team and customers' safety. Our warehouse team have been following all government advice to protect the team during this time including social distancing, wearing masks, hygiene and self-isolation when necessary.